(XVI) Highly demanded talents will be absorbed to Shanghai. All types of highly demanded talents have been listed up in “Catalogue of Shanghai Talents Development in Key Areas”.  Preferential treatment will be offered when they apply for residential permits or permanent residential permits in Shanghai. Talents apartment and easy entry-exit process will also be offered to highly demanded talents.

(XVII) Training of outsourcing talents will be accelerated. Colleges and institutes, as well as training centers are encouraged to offer multi-level and multi-type courses focusing on business process outsourcing.

(XVIII) Vocational training of highly demanded outsourcing talents will be enhanced. Shanghai talents development funds will be better utilized.  Comprehensive training and pilot bases for outsourcing talents, with joint efforts by colleges and enterprises, are encouraged to set up. The role of existing public vocational training bases is to be fully explored and upgraded to foster skilled talents with strong entrepreneurship. Efforts will be made to develop new vocations highly demanded in outsourcing business. Some vocation training programs in the field of outsourcing are offered on a yearly basis. Local people are entitled to the outsourcing training subsidized by the municipal government.

(XIX)  Rewarding mechanism for outsourcing talents will be implemented. Those medium and senior talents who have been engaged in outsourcing for one year in the outsourcing zones and made remarkable contributions to the enterprise will be rewarded with special talents development fund allocated by the municipal and district (county) levels after application has been submitted and accredited.

(XX) Joint meeting mechanism will be established. Joint meeting system will be established to promote the development of outsourcing in Shanghai, with deputy mayor in-charge as the initiator and Shanghai Foreign Economic Relation & Trade Commission, Shanghai Municipal Development and Reform Commission, Shanghai Municipal Economic Commission, Shanghai Municipal Informatization Commission, Science and Technology Commission of Shanghai Municipality,  Shanghai Municipal Education Commission, Shanghai Financial Service Office, Shanghai Municipal Finance Bureau,  Shanghai Personnel Bureau, Shanghai Industrial and Commercial Bureau, Shanghai Intellectual Property Administration, Shanghai Municipal Statistics Bureau, Shanghai Municipal Labour Bureau, Shanghai Municipal Social Service Bureau, Shanghai Communications Administration, State Administration of Foreign Exchange Shanghai Branch, Shanghai Customs and Pudong New Area Government as the participants. The joint meeting office is set up in Shanghai Foreign Economic Relation and Trade Commission, responsible for implementing the joint meeting mechanism.

(XXI)  The role of industrial association will be put into play. Outsourcing industrial commission is encouraged to set in Shanghai Services Federation to play better its role in inner-industry information communication, intermediate coordination, criteria formulation, regulation self-controlling, market exploration and talents training.

(XXII) Innovation of government management pattern will be accelerated. Rules and regulations promoting the development of outsourcing will be further formulated and completed. Management norms and executive mechanisms of relevant industries will be amplified. Industry credit management will be promoted to regulate the market order and enhance the industry service quality.

(XXIII) IPR protection will be better managed and supported.  IPR protection complaint center is set up to punish rights infringement and illegal behaviors.  With the help of IPR public service platform, outsourcing enterprises are provided with more efficient and professional information service concerning the creation, protection, management and application of IPR.

(XXIV) Statistical index system for outsourcing industry will also be established.  According to the latest national statistical criteria and in combination with the actuality in Shanghai, statistical index system that reflects characteristics of outsourcing development will be researched and established, and the outsourcing statistical system will be in pilot operation. Trend analysis of the outsourcing development will be enhanced to serve the outsourcing enterprises with market information.